Privacy Policy

Data Controller: ZONINGWAVES, LDA.

NIPC / Tax Identification Number: 519494024

Registered Address: Rua Amílcar Cabral, 17B, 1750-018 Lisbon, Portugal

Contact Email: central@zoningwaves.com[cite: 6]

Effective Date: August 4, 2026

1. Introduction & General Information

ZONINGWAVES, LDA. ("Zoningwaves", "we", "us", or "our") respects your privacy and is fully committed to protecting your personal data. This Privacy Policy informs you about how we collect, process, store, and safeguard your personal information when you visit our website www.zoningwaves.com, interact with our online services, or communicate with us.

This policy is established in full compliance with the EU General Data Protection Regulation (GDPR - Regulation EU 2016/679) and applicable Portuguese data protection legislation (Law no. 58/2019).

2. Data Controller

ZONINGWAVES, LDA. is the Data Controller responsible for processing your personal data collected through www.zoningwaves.com. If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, you can reach us via:

Postal Address: Rua Amílcar Cabral, 17B, 1750-018 Lisbon, Portugal
Email: central@zoningwaves.com[cite: 6]

3. Personal Data We Collect

Depending on how you interact with our website and services, we may collect and process the following categories of personal data:

Identity & Contact Data: Full name, business name, email address, phone number, job title (provided directly by you via contact forms like "Get Started" or "Contact Us").
Technical Data: IP address, browser type and version, time zone setting, operating system, device identifiers (collected automatically via cookies and analytics platforms like Wix or Google Analytics).
Usage Data: Pages viewed, time spent on pages, navigation paths, clickstream data (collected via automated website tracking technologies).
Communication Data: Contents of inquiries, emails, or messages sent directly to Zoningwaves.

4. Legal Grounds and Purposes for Data Processing

We process your personal data only when we have a valid legal basis under the GDPR. The purposes and legal grounds include:

Responding to Inquiries & Client Requests: Processing contact details to answer questions, provide project consultations, or fulfill requests initiated via our website. (Legal basis: Performance of a contract or pre-contractual steps — GDPR Art. 6(1)(b); Legitimate Interest — GDPR Art. 6(1)(f)).
Service Delivery & Account Management: Providing software engineering, app development, and support services to startups and enterprise clients. (Legal basis: Performance of a contract — GDPR Art. 6(1)(b)).
Website Optimization & Security: Monitoring website performance, maintaining IT security, and improving site functionality. (Legal basis: Legitimate Interest in securing and improving our platform — GDPR Art. 6(1)(f)).
Legal & Regulatory Compliance: Fulfilling statutory obligations, accounting, and tax compliance under Portuguese and EU laws. (Legal basis: Compliance with legal obligations — GDPR Art. 6(1)(c)).
Marketing Communications: Sending newsletters or service updates when explicitly consented to. (Legal basis: Consent — GDPR Art. 6(1)(a)).

5. Data Retention Period

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements:

General Inquiries: Retained for up to 2 years following the resolution of the request unless a commercial contract ensues.
Contractual & Client Data: Retained for the duration of the contract plus up to 10 years to comply with Portuguese tax and commercial record-keeping laws.
Technical & Analytics Data: Retained in accordance with cookie retention schedules, typically up to 26 months.

6. Data Sharing and Third-Party Service Providers

We do not sell or rent your personal data to third parties. We may share your data with trusted service providers who process data on our behalf under strict contractual confidentiality agreements, including:

Website Hosting & Infrastructure Providers: Wix.com Ltd. (website hosting and management platform).
IT & Communication Infrastructure: Email hosts, cloud computing providers, and technical maintenance partners.
Public & Tax Authorities: When required by mandatory legal obligations (e.g., Autoridade Tributária e Aduaneira - AT).

7. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA) (e.g., via cloud service providers or Wix global infrastructure), Zoningwaves ensures that appropriate safeguards are in place in compliance with GDPR Chapter V, such as EU Standard Contractual Clauses (SCCs) or adequacy decisions.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and ensure site security. You can manage or disable cookies at any time through your web browser settings. For detailed information, please review our Cookie Banner on the website.

9. Your Data Protection Rights

Under the GDPR and Portuguese law, you possess the following rights regarding your personal data:

Right of Access: Obtain confirmation on whether we process your personal data and receive a copy of that data.
Right to Rectification: Request correction of inaccurate or incomplete personal data.
Right to Erasure ("Right to be Forgotten"): Request the deletion of your personal data when it is no longer needed or when processing is unlawful.
Right to Restriction of Processing: Request the temporary restriction of data processing in specific circumstances.
Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: Object to processing based on legitimate interest or direct marketing.
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent, without affecting prior lawful processing.

To exercise any of these rights, please contact us at central@zoningwaves.com[cite: 6]. You also have the right to lodge a complaint with the Portuguese Data Protection Authority — Comissão Nacional de Proteção de Dados (CNPD) (www.cnpd.pt).

10. Updates to This Privacy Policy

Zoningwaves reserves the right to update or amend this Privacy Policy at any time to reflect changes in legal requirements or operational practices. The latest version will always be published on www.zoningwaves.com with an updated effective date.